Answers to frequently asked questions (FAQ) and the BAU visitor hotline
BAU presents architecture, materials and systems for commercial and residential construction and interior work for both new-build and renovation and modernization. It is unique the world over and brings the industry's market leaders together every two years. As the world's leading trade fair for this sector, it covers all the building trades. BAU's exhibits are broken down according to building materials, products and sectors.
We are providing a wealth of information and support on travel and accommodation.
Click here for details of the different opening times for visitors and exhibitors at BAU.
In a directive transmitted per e-mail in July 2013, the German Foreign Office has informed the German Embassy and Consulate Visa Sections worldwide that in general, an official invitation letter from the trade fair organizer is no longer required.
When applying for your visa, simply refer to this information. In case the visa section responsible for issuing your visa should nonetheless request that an official invitation letter be presented, please send an e-mail to us at: firstname.lastname@example.org
Additional information about visa procedures, requirements for the issue of visas, visa fees and application forms are available in different languages on the web page “Visa regulations" of the German Foreign Office, as well as the respective websites of the embassies and consulates.
To ensure you obtain your visa before the trade fair starts, we recommend that you submit your visa application in good time.
Applications can be made as early as three months before the time of entry.
Yes, you can use your admission ticket to the fair to travel on public transportation in Munich.
Further information on local public transportation is available here.
BAU News is free of charge and is published on a regular basis. It features information about the latest topics and the latest developments at the fair.
If you wish to cancel your subscription to BAU News you can do so at any time. Just click on the unsubscribe link at the end of each issue of the newsletter.
BAU offers free wireless Internet access (Wi-Fi) at the trade-fair center. The bandwidth is up to 4 Mbit per second.
Wi-Fi is only available in the areas taken up by the trade fair, i.e. the halls, entrances and the Atrium. Download volumes are limited to 200MB per user per day.
For problem-free online access for business purposes at the booth, we recommend exhibitors to order a LAN connection (fee applies) from the Exhibitor Shop.
You can check your coat or luggage in all entrances to the Messe München trade-fair center.
Photography at the trade-fair center is permitted by Messe München.
A service counter in the west entrance serves next to the security center as a further issuing office for night work and film permits.
More information can be found here: Photography and Filming Permission (in German)
Messe München was designed and built to be barrier-free. Contact us by telephone or e-mail ahead of time to get information about special admission fees and parking alternatives because these can vary, depending on the event.
Dogs are not allowed at the trade-fair center because there is not enough outdoor space for walking dogs. Guide dogs for the blind and other assistance dogs are permitted.
Please feel free to contact a member of the BAU Team at any time. These are your contacts..
No, due to data protection guidelines, everyone must purchase their own ticket or redeem their own voucher themself.
Yes, but the number of vouchers that each person can redeem is limited to the number of days of the fair.
If you have received a voucher, the ticket is free of charge to you because the exhibitor who invited you to the fair is paying for it. Because the exhibitor is only charged for the ticket when you pass through the turnstiles to attend the fair, there is no need to cancel or inform our ticket service if you do not use the ticket.
If multiple vouchers for 1-day tickets are used to order tickets to attend the fair on more than one day, the name of the person placing the order will appear on all the tickets.
If various people want to use vouchers for 1-day tickets, each person must register separately.
Important: Because Print@home-Tickets are only valid for a specific individual and are not transferrable, you may be required to present an official photo ID at the fair.
If you accidently use the same name for multiple tickets, please contact us by e-mail: email@example.com
Once you have finished ordering your ticket online, you can download and save it in PDF format. In addition, a Print@home-Ticket will be sent to the e-mail address that you provided. Please keep an eye out for an e-mail sent by: firstname.lastname@example.org
In exceptional cases, e.g. if the server is busy, it may take up to 24 hours to send your ticket.
You can print out your PDF Print@home-Ticket with a PDF reader or click on the link in the e-mail to print out your ticket.
Use a black-and-white printer and standard-size paper.
If you cannot or do not want to print out your Print@home-Ticket right away, you may also do so later.
If you do not have a printer, you can forward the Print@home-Ticket PDF to someone whom you trust and have them print out the ticket for you.
No, the readers at the turnstiles only recognize the barcode if the Print@home-Ticket is printed on paper.
If you have a valid ticket, you may attend the fair on the day or days of your choice. Multiple-day tickets do not have to be used on consecutive days.
Prices for BAU are available here.
If you have any other questions, please contact the service hotline or your local contact in our foreign representative's office, which is available here.
The contact information for our service hotline for visitors is as follows:
Tel.: +49 89 949-11308
Fax: +49 89 949-11309