Professionally individual: e-mailing online vouchers
Send online vouchers by customized e-mail
To provide the best possible support for this option, we offer you a sample e-mail to invite customers. This option offers individualization possibilities but requires careful handling of the voucher numbers.
Your checklist—what you should bear in mind
- When sending online vouchers by e-mail, you cannot track who you already invited. Hence, please make sure to not assign online voucher numbers and online voucher links twice.
- Everything your clients need to know for redemption you will find in our customizable sample mail to invite customers.
Additionally, the striking voucher banner with link to the online registration offered in the BAU Exhibitor Shop can be used free of charge.
How to organize the e-mailing of online vouchers
- Sign in to the BAU Exhibitor Shop with the Messe München account login details.
- In the section Passes and tickets, click on Vouchers for visitor tickets (for ticket management) and order the desired number of online vouchers by clicking on the button Order vouchers.
- Then open the menu item Invite visitors or Download the online vouchers as Excel file and select the variant Online vouchers as Excel file as the campaign type.
- The list is also available again in the download overview.
- After having successfully placed your order, you will receive an Excel list with voucher numbers and links which you can also download under the section Ordered vouchers.
- You create your own mailing campaign and integrate the voucher links into your invitation mail manually.
Sample mailing
You will also find a sample letter for your customers in the Exhibitor Shop.
Good to know
Important for your customers: the vouchers can only be used when they registered online in advance. Vouchers cannot be redeemed at the entrance.
To prevent problems with ticket loss, pass control or lead management, do not redeem several vouchers in your own name or by using a wrong name / e-mail address for your clients.
As a matter of course, we only invoice the vouchers that are actually used to access the trade fair.
You can track the status in the portal under the section “Manage vouchers and invitations”.
We will also charge vouchers that your clients used in case you cancel your participation.
Already prior to the event, you can see who redeemed your voucher and you can contact the clients again.
The resale of vouchers is not permitted.
Yes, all Print@home tickets and vouchers bought or redeemed online entitle the ticket holder to use the local public transportation MVV (Zones M-6) to and from Messe München at the day of the visit.